Roles and Responsibilities
Airport Ground Staff
Ground Staff are the backbone of airport operations, ensuring the seamless movement of passengers and baggage. Their responsibilities include:
Check-in Services: Assisting passengers with check-in procedures, issuing boarding passes, and managing luggage.
Security Procedures: Conducting security checks and ensuring compliance with safety regulations.
Passenger Assistance: Providing information and assistance to passengers, addressing queries, and resolving issues.
Coordination: Liaising with other airport departments to ensure timely and efficient operations.
Customer Service Agents (CSA)
CSAs are the frontline representatives of airlines, ensuring passengers have a pleasant experience. Their duties involve:
Passenger Interaction: Greeting passengers, handling inquiries, and providing information about flights, schedules, and services.
Ticketing and Reservations: Managing bookings, ticket changes, and cancellations.
Problem Resolution: Addressing passenger complaints, managing special requests, and ensuring customer satisfaction.
Loader
Loaders play a critical role in handling baggage and cargo. Their responsibilities include:
Loading and Unloading: Ensuring timely and safe loading and unloading of baggage and cargo from aircraft.
Baggage Handling: Transporting baggage to and from the aircraft, managing baggage tags, and ensuring correct delivery.
Equipment Operation: Operating ground equipment such as trolleys and conveyor belts.
Housekeeping
Housekeeping staff maintain cleanliness and hygiene within airport premises. Their tasks involve:
Cleaning Services: Ensuring clean and sanitized facilities, including terminals, lounges, and restrooms.
Maintenance: Performing regular cleaning schedules and attending to any cleaning emergencies.
Waste Management: Handling waste disposal and recycling processes.
Why Choose Bhartiya Aviation Services Pvt Ltd?
Bhartiya Aviation Services Pvt Ltd is a leading provider of airport services in India, known for its commitment to excellence and employee welfare. Here are some reasons to consider a career with them:
Comprehensive Training: They provide extensive training programs to equip employees with the necessary skills and knowledge.
Career Growth: Opportunities for advancement and career progression within the company.
Employee Benefits: Competitive salaries, health benefits, and a supportive work environment.
Nationwide Opportunities: Job openings at various airports across India, providing flexibility in work location.
How to Apply
Applying for a job with Bhartiya Aviation Services Pvt Ltd is a straightforward process:
Visit the Website: Go to the Bhartiya Aviation Services Pvt Ltd official website where you can see apply for airport ground staff/CSA and apply for Loader/Housekeeping tabs.
Browse Job Listings: Look for available positions that match your skills and interests.
Submit Application: Fill out the application form with your details, attach your resume, and submit it online.
Interview Process: If shortlisted, you will be contacted for an interview to assess your suitability for the role.